Positive Consumer Feedback on Prepaid Water Meter Pilot Program

Muhtasari

• THE Rural Water Supply and Sanitation Agency (RUWASA) has launched pilot trials of prepaid water meters in a move aimed at addressing persistent complaints over water bills while promoting efficient and accountable use.
• The new technology, which operates in a similar way to prepaid electricity meters, allows consumers to purchase water credit in advance and monitor their consumption, reducing disputes over monthly billing.Speaking at.
• This will address complaints about high bills and enable users to better manage their water consumption," Maovu said.He explained that RUWASA has signed an agreement with Arusha Technical College (ATC) to manufacture.
• The response so far has been positive, with many customers appreciating the transparency offered by the system," he said.He added that the prepaid system is also expected to encourage households to use water more.
• This improves service delivery, reduces maintenance costs for water authorities and minimizes inconvenience to customers," he said.He said RUWASA will continue monitoring the pilot programme and collecting feedback from.