mafunzo hayo yamejikita katika kuongeza uelewa kuhusu huduma kwa wateja, nafasi ya utalii katika kukuza uchumi wa taifa.
the multibillion dollar industry attracts 2.9 million foreign tourists, contributing close to 17 percent of national GDP, supporting more than 1.6 million jobs and generating 4.4 US dollar billion in foreign exchange annually, according to the Bank of Tanzania (BoT).