The challenge comes at a time when access to financial information is increasingly important in enabling citizens to make informed decisions, however, limited access to information in accessible formats can restrict their ability to participate fully and independently in the formal financial system.
Amesema suala hilo pia lina mchango wa moja kwa moja katika kusaidia kuongeza ujumuishaji wa huduma za kifedha, kwa sababu mwananchi anahitaji pia taarifa zitakazomwezesha kuelewa na kutumia huduma hizo kwa usalama na ufanisi.